Frequently Asked Questions
Casa Bella Windows and Doors | Builders + Professionals division serves custom homebuilders and design professionals across Ontario. Our team is frequently asked questions about our wide range of products and the diverse industry needs we serve. For your convenience, we have listed these questions and answers below:
- How long has your company been in business?
- What assurance do we have that your company is on top of all the changes in the industry?
- Have you received any Innovation Awards from the industry?
- Where do you source your windows and doors?
- Our plans are unique. What if your products don’t match our specific requirement?
- What if our initial design/plan needs to be revised during the course of construction? Will your team adapt to our changes and customization requirements?
- Are your products suited to the Canadian weather?
- Are your windows Energy-Star® rated?
- What makes your windows Health Smart™ Certified?
- Apart from supplying the products, can your company help us in any other way?
- How can you help prevent damage before installation to the new windows and doors that we buy from you?
- Do you offer installation services?
- Do you have limitations on the size and order value of a project?
- What materials do you use for your window products?
- What window product do you recommend for a project where we are on a limited budget but still want to ensure great quality?
- Is your manufacturing process environment-friendly? Do you recycle?
How long has your company been in business?
Casa Bella has been in business for over 60 years. Through our commitment to quality products and stellar customer service, we have maintained our leadership position in the Canadian window and door industry.
What assurance do we have that your company is on top of all the changes in the industry?
The window and door industry is one where construction technology, environmental changes, variety of raw materials used and where the raw materials come from, design trends and homeowner preferences pose ongoing challenges. We aim to help our partners meet these challenges successfully. Extensive and continuous R&D is integral to our operations. Innovative concepts, products and processes are all part of the continuous improvement we are committed to. Read more about our innovations such as “sliding fit”, “door sill”, and more.
Have you received any Innovation Awards from the industry?
Our patented Uniqwood® window received an Innovation Award from the Ontario Home Builders Association. Uniqwood® combines the warmth and beauty of wood with the increased performance and energy efficiency of vinyl. Your customers will enjoy all the maintenance-free advantages of vinyl windows and the rich look of wood windows at a better price point than either wood or aluminum windows.
Where do you source your windows and doors?
Our products are designed, extruded and manufactured in-house at the company’s 300,000 sq. ft. manufacturing facility in Ontario.
Our plans are unique. What if your products don’t match our specific requirement?
We work very closely with you. If you can’t find exactly what you want in our standard products, we can usually customize windows and doors to suit your design, size and building specifications.
What if our initial design/plan needs to be revised during the course of construction? Will your team adapt to our changes and customization requirements?
With our local manufacturing set up in here in Ontario, Casa Bella is known for fast, efficient turnaround times. If you need design changes and customizations, we can take care of them quickly and help keep your projects on schedule. You can count on us for timely delivery of the quality products you need.
Are your products suited to the Canadian weather?
As a Canadian company, we are knowledgeable about local environmental factors. Our products are designed and engineered to withstand the harsh Canadian weather conditions. In addition, they are built to consistently deliver top performance and energy savings.
Are your windows Energy-Star® rated?
Yes, all of our windows are Energy-Star® Rated, Intertek certified to CSA standards and Health Smart™ Certified. Your customers will benefit from energy savings and year-round comfort with Casa Bella windows.
What makes your windows Health Smart™ Certified?
Casa Bella windows use Warm Edge Spacer and Super Spacer™ technology* which blocks the heat escape path and eliminates condensation. This technology is known to provide optimal thermal performance. The absence of condensation minimizes health issues by preventing mold growth around the windows. This feature allows our windows to be Health Smart Certified.
*Super Spacer™ is extruded as a flexible organic foam warm edge spacer. Its polymer EPDM (ethylene-propylene-diene-monomer) offers excellent resistance to ozone, weathering, water and aging, while maintaining its flexibility through wide changes in temperature and barometric pressure.
Apart from supplying the products, can your company help us in any other way?
Custom homebuilders and design professionals appreciate Casa Bella’s consulting and partnership approach. Our engineering and design team is highly qualified and experienced to offer you design expertise, innovative custom build ideas and useful planning advice. We help you complete every project on schedule, within budget and to the highest quality standards.
How can you help prevent damage before installation to the new windows and doors that we buy from you?
We are aware that not every home construction site is protected from the elements. In fact, a majority of them are not. Construction delays also can happen. By storing your product in our warehouse and offering you same day delivery and installation, we protect your new windows and doors from damage due to weather conditions or dust/debris at the construction site.
Do you offer installation services?
Yes, we do offer an optional installation service for builders. With same day delivery and installation, not only are your windows and doors protected from damage, you are ensured quick installation, using the best industry techniques and materials.
Do you have limitations on the size and order value of a project?
No we don’t have any such limitations.Regardless of the size, duration and budget of your custom home building project, you are assured of the same, consistent high quality from Casa Bella.
What materials do you use for your window products?
We use raw materials to offer you maintenance-free, energy-efficient, cost-effective and stylish vinyl windows. We manufacture vinyl windows primarily because they are virtually maintenance-free. They are also more durable than other products on the market as they offer the best resistance to normal wear and tear.
What window product do you recommend for a project where we are on a limited budget but still want to ensure great quality?
Our Classic Series vinyl window is known for great performance and it comes at an affordable price. The Classic Series offers a value-economy combination along with energy-efficiency, ease of operation and convenience. These windows are available in: Casement, Single Hung, Simulated Single Hung Casement, Horizontal Sliding, Vertical Sliding, Bay and Bow, and Specialty Shapes.
Is your manufacturing process environment-friendly? Do you recycle?
As a Canadian-owned and operated company serving custom homebuilders and design professionals across Ontario, we do our best to minimize the impact on the environment. We follow eco-friendly practices and aim to ensure that our products and processes also help the homeowner reduce their carbon footprint.
From the sourcing of raw materials, to extrusion and manufacturing, we operate with the highest respect for the environment. All raw material scraps of steel, aluminum, plastic protective bags, glass and cardboard that is generated during manufacturing is recycled. Read more about our sustainability initiatives.